The value of getting it right
Fraud management is all about making the right decisions, taking the right actions and, most importantly, treating your customers in the right manner. One of the most difficult things to solve is answering the continuous need to adapt due to fraud and managing the “jungle” of core financial, CRM and reporting applications.
Fraud management operation should utilize a single alert handling and case management solution that integrates seamlessly with your existing detection engine(s) and back office systems and provides your agents with the tools to handle alerts and fraud cases in an effective and efficient manner.
Based on deep Fraud management domain knowledge and the state of the art Mendix Application platform, Fraud Dynamics has developed the next generation Fraud alert handling and case management system, the Fraud Dynamics Manager.